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ASDA
A
new in-store media that boosts sales
Along
with offering popular products at everyday low prices, ASDA believes
in-store communication is essential to maintaining and growing customer
satisfaction. This is why ASDA, a Wal-Mart subsidiary in the UK,
chose to test an in-store digital signage network as a way to help
customers discover new products and to react to offers customized
to meet their needs.
Since the launch of the trial with MarketForward in September 2004,
ASDA Live, a true, customer-minded channel, racks up the success
stories:
-
strong participation from strategic partners like Coca Cola, P &
G, L’Oréal, Nestlé, Unilever and Reckitt Benckiser
- positive customer feedback in survey after survey
- an average increase in sales of 13% for the promoted products,
an additional proof that the customers have adopted this new communication
channel as a source for reliable product information
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